Reward Distribution System
Designed and built a digital reward (e-money, voucher, etc) distribution automation system, which reduced day-to-day operational manual processes by up to 70%.
Hire Me70%
downDecrease in day-to-day operational manual processes
50%
downDecrease in costs associated with reward management
95%
downReduction in distribution errors and failed transactions
300%
upIncrease in monthly rewards processed
Project Overview
Teamed up with the product operation team to design and build a Reward Distribution System to automate the process of distributing incentives, prizes, and rewards to Ruangguru's students and teachers. Previously, this process was handled manually through spreadsheets and direct communications with e-wallet providers, which was time-consuming and error-prone as the company scaled to millions of users. This project was highlighted as a key achievement in automating reward distribution and improving operational efficiency.
Project Requirements
- Automate the distribution of digital rewards to students and teachers
- Integrate with multiple e-wallet and voucher providers
- Create a secure approval workflow for reward disbursement
- Provide comprehensive tracking and reporting of all rewards
The Challenge
The primary challenge was building a system that could securely integrate with multiple e-wallet providers (GoPay, OVO, Dana, etc.) and voucher systems while maintaining accurate records and preventing fraud. We also needed to implement a robust approval workflow that balanced security with operational efficiency, all while ensuring the system could handle the company's growing scale of operations.
The Approach & Solution
I developed a centralized platform that automated the entire reward distribution process, from request to disbursement. The system includes role-based access control, multi-level approval workflows, and direct API integrations with major e-wallet providers and voucher systems in Indonesia. I implemented comprehensive logging and audit trails for all transactions, along with automated reconciliation processes to ensure financial accuracy.
