Credit Expiry System

Led a team of 3 developers to develop a credit expiry system for SweetEscape to prevent financial losses and improve credit management. This system automated the tracking and management of customer credits with expiration dates.

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Client: SweetEscape
Category: SweetEscape
Role: Team Lead
Date: August 2019
Technologies:
Ruby on Rails PostgreSQL AWS Redis Sidekiq
Financial Risk Reduction

95%

down

Decrease in potential losses from untracked expiring credits

Credit Utilization

40%

up

Increase in customer credit usage before expiration

Customer Satisfaction

35%

up

Improvement in customer feedback regarding credit management

Processing Efficiency

80%

up

Increase in automated credit management operations

Project Overview

The Credit Expiry System was developed to address potential financial losses from unused customer credits at SweetEscape. As the company grew, the manual tracking of credit expiration became unsustainable and posed significant financial risks.

Project Requirements

  • Implement automated credit expiry tracking and notifications
  • Create customer communication workflows for expiring credits
  • Develop reporting and analytics for credit utilization
  • Build automated financial reconciliation processes

The Challenge

The main challenge was creating a system that could accurately track thousands of individual credit transactions with different expiration rules while providing timely notifications to customers and maintaining compliance with financial regulations. Additionally, we needed to handle different credit types with varying terms and conditions.

The Approach & Solution

I led a team of 3 developers to build a comprehensive credit management system using Ruby on Rails with automated expiry tracking and notification workflows. The system includes customizable expiry rules, automated email campaigns for credit reminders, real-time reporting dashboards, and integration with the main billing system. We implemented background job processing with Sidekiq for handling large volumes of credit operations.

Credit Expiry System

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